Client Testimonials |
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Last updated Sept 14, 2007 |
Our clients often remark
on the quality of our service. Why?
Because we care as much about the cyclist as we do the bicycle.
Our workmanship follows the axiom "If it is worth
doing, it is worth doing right."
Many repair shops always stick to the standard routine, and ignore problems
in order to stay on the "$35 Tune-Up" budget. We prefer to discover
and correct everything that could become a problem to your safety or performance.
We also keep notes
about each service visit, to follow up later on problems that are discovered.
We take time to do the little things that make a big difference, like crimping ferrules, lubricating cables, greasing bare internal metal, securing computer cables properly. Small things that take a little more time, and save you frustration and money later on.
We have such confidence in the quality and durability of Guywires wheel building skills that we guarantee them FOR LIFE, not just a year. We also endeavour to repair the wheels that most shops would simply turf into the trash. Our skills can save many wheels, and save the client money!
Ok, I'll pass the soap box
now.
Here are our clients words:
Sent: Mon October 27, 2008 9:04 AM
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RE: Bike Maintenance Hi Peter, Caroline Williams,
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RE: Wheel Building That wheel you built before my trip to Mexico is still true, though it
should look like the Star of David. Alex Whitfield,
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RE: Wheel Building Peter, you build the best wheels! I always had my wheels built by [another builder at another shop], but his building is of no comparison. We rode around the world this past year on your wheels, and I had no problems with them at all. They are still as true and as tight as when you built them. Thanks. Doug Miluch,
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RE: Mobile Bike Repairs Guywires Mobile Unit is a perfect match for the mechanical support on my tour. My clients are confident their bikes will be taken care of and if they are happy, I am happy. Pete knows what supplies to bring and is rarely stumped by a problem. He works hard to keep the riders on the road and that makes my life a lot easier. Danelle Laidlaw
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RE: Wheel Building Those wheels you built for our tandem are still perfectly straight. I can't believe it. We used to have to retrue our wheels every month, but I haven't had to touch your wheels since we put them on last fall. John Bates,
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RE: Wheel Building Hi Peter. Regarding testimonials.....bad experiences....there haven't been any. I have always been extremely satisfied with the work you have done for us. I know you have the tools and experience to do any job, but most important, you have the ethic to do the job right.....you can quote me on that!! John Bates,
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RE: Education workshops Peter,
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RE: Wheel building Over the years my Guywires wheels and I have travelled almost 100,000 kilometers. In that time, I have only had two broken spoke nipples. Otherwise, Guywires wheels stay true and round. In New Zealand, my wife Paulette and I were riding gravel. She also uses Guywires wheels. Paulette hit the end of a cigar shaped rock. The rock flipped up and got stuck in her front spokes. The rock in her wheel rotated, and stopped her cold when it hit her front fork. Her wheel looked pretty bad, the rock bent a bunch of spokes. I removed the rock, straightened the spokes with my hand, and spun the wheel. The wheel was still true. Guywires Cycle Tech's wheels are very well built. While cycle touring in Spain, I broke a spoke nipple. That was when I realized I didn't carry any extra nipples. No problem, I rode 40 kilometers to the next town where I found a nipple. I replaced the nipple and tightened it until it felt right. I spun the wheel and presto, it looked as good as new. Guywire Cycle Tech's wheels built by Peter Pazdera don't rock. They roll, and roll very reliably. If you're considering precision hand-built wheels, go with Guywires. You can't go wrong. Doug Miluch |